Avaya is a world-class business communications organization that is recognized for innovative telephony solutions. The comprehensive telephonic solutions from Avaya are used to improve connectivity, collaboration, and productivity in the best way possible. Avaya’s portfolio includes voice, video, messaging, and customer engagement technology products that allow businesses of any size to remain flexible and connected.
Bluechip Tech is a trusted name in IT and communications solutions and is proud to offer Avaya’s top-class products and services to businesses in Saudi Arabia. We provide a full range of Avaya solutions, including SIP and IP telephony, unified communications, and contact center solutions that enable businesses to build strong, reliable, and scalable communications infrastructure. With a team of certified professionals trained to deliver and install Avaya products, we provide a comprehensive ongoing support and maintenance program to provide peace of mind and simplified transitions. Therefore, businesses can become more efficient and productive.
Key Products Offered by Avaya
Avaya Phone System presents a range of telephonic solutions. Here is an overview of some of the key products that the company offers:
Mixed Digital/IP Phones
These phones support both digital and IP protocols, which makes them best for hybrid environments transitioning to VoIP. They provide connectivity flexibility and are compatible with both legacy and modern telephony systems.
SIP Phones
These phones use the standard-based Session Initiation Protocol (SIP) for Internet-based voice communications. SIP phones are compatible with most VoIP platforms, which makes them very flexible, scalable, and economical.
Avaya Conference Phones
These are particularly made for audio conferencing. All conference phones have 360-degree microphones, echo-canceling features, and noise-reduction capabilities, which further makes them ideal for meeting room environments, small and large.
VoIP Internet Phones
These phones transmit voice over the Internet using VoIP technology. This type of phone should represent so much in cost reduction for individual users and offer excellent mobility and ease of integration with unified communications or cloud-based systems.
Avaya Legacy Phones
Older models of Avaya (legacy) telephones are intended for traditional IP PBX phone systems. They serve well in countless PBX systems that still require, and are still relying on "legacy" and dependable telephones that offer basic features and sometimes can still use your previous investment in your hybrid legacy infrastructure with telephony in a legacy environment.
Featured Phones
These are essentially the advanced or flagship models that have the most features and offer modern functionality, like touch screen, Bluetooth integration, high-definition audio, and related apps. They are made for managers who have sophisticated communication needs and want to create high-performance communication.
Avaya Definity Phones
These phones have high expectations for reliable performance, remain competitive with the features of other related phones, and allow for some programming of telephony features within Definity.
Key Features of Avaya Phone Systems
Avaya phone systems can meet the demands of businesses of any size, big or small. Many helpful features keep your teams connected, improve collaboration, and help your customers more effectively. Below are a few of the key benefits explained:
- Easy to Grow With Your Business: Avaya devices are easy to deploy and can easily expand or reduce the number of user and features. Allowing you the flexibility to grow as your team increases in size or drop features as your team needs to downsize. This makes them a great option for small businesses and large organizations alike.
- Work from Anywhere: Avaya allows remote mobile work. Using their apps, employees can call, message, and join meetings using their mobile phone, tablet, or computer as they would in the office.
- Unified Communication Tools: Avaya's Unified Communications (UC) combines phone calls, video meetings, instant messaging, and more into a single destination. This will keep your team working together at any location.
- Cloud Convenience with Avaya Cloud Office (ACO): Avaya Cloud Office provides a cloud-based service that allows users to make calls, conduct video meetings, and send messages from any device with internet access. It’s ideal for a remote and hybrid workforce.
- AI Features for Better Service: Avaya incorporates AI into the service and enhances communication through capabilities such as live transcription, survey completion, sentiment analysis, and smart virtual assistants to help your team understand what customers want and respond more quickly.
Why Choose Avaya Products?
Here are reasons why the Avaya Phone System could be ideal for you:
- Flexibility: Avaya telephony products supports multiple types of phone connections, landlines, PRIs, and SIP trunks, which make sure that your calls remain clear and connected regardless of the service that you are using.
- Control and Reliability: One of the key elements of Avaya’s telephone system is control. Remember uptime is critical, that is why Avaya have made the IP Office to be reliable with backup options.
- Powerful Features: Avaya’s telephony system has a fully capable feature set ready on day one, and you can add features as per your preference as your business grows. It’s tailored to your needs today and in the future.
- Supports All Wiring Types: You don’t have to spend thousands of bucks and hours to rewire your building. Products like Avaya IP Office utilize the wiring you already have and save you time and money.
Why Choose Bluechip Tech for Avaya Telephone System Support and Installation in Saudi Arabia?
Bluechip Tech is a reliable provider of Avaya solutions, installation, configuration, and support to meet your business needs in Saudi Arabia. Our team of certified technicians deploys Avaya phone systems professionally and accurately and allows you to focus on your business adequately. We also provide ongoing maintenance, scalable service options, and full support after installation. Therefore, choose us as your trusted partner to make the most of our expertise and knowledge of the Avaya systems.
